Consumer Frustration with Financial Application Processes

Category: financial planning & Investments & Uncategorized

New research from Experian has revealed key factors driving people to pull out of an application for a financial product or service. A lengthy application process is the number one frustration felt by over half (51 per cent) of UK adults applying for financial products and services, according to new research by Experian, the global information services company. The research, which looks at the top frustrations causing customers to pull out of an application, found that two fifths (40 per cent) of adults were deterred by the length and complexity of the application form, putting them off completing the application altogether.

Read more

Over two million over-55 homeowners bank on downsizing

Category: financial planning & Uncategorized

Up to 2.3 million homeowners aged 55 and over are banking on raising money from their homes through downsizing and on average hope to raise around £85,300 each from their property deals, according to new research from Prudential. When asked how they plan to make use of the money raised, over-55 downsizers are equally as likely to splash out on a one-off purchase (42%) as they are to save or invest a sum (41%). Nearly three in 10 (29%) are planning to put some of the money into their pension pots.

Read more

Call us

If you’d like to get in touch over the phone, please give us a call and we’ll be able to help.

Email us

If you’d prefer to email us, get in touch and we’ll get back to you as soon as possible.

Sign up to our newsletter

Stay up to date with the latest updates and news from the Serenity team by signing up to our newsletter.